Guide

Please note we do not require your tickets to be uploaded so please do not upload as it slows our processing of refund applications

The full booking confirmation must be uploaded showing the event name, date, venue, payment, and purchase of ticket refund protection. Failure to do this will delay your refund application being processed and could lead to it being rejected. Please screenshot or convert to a PDF/Word document.

If you are not wanting a refund of the full order only state the number of tickets and value of the tickets you are wanting refunded. Make a note in the comments section to confirm this.

If you getting an error regarding the value of tickets you have put a £/€/$ symbol this field only takes numbers.

If you cannot convert your order confirmation email into a document to upload, you can forward the email to pdfconvert@pdfconvert.me and you will receive a PDF of your email sent back to you in minutes can then upload it.

Please note a third party provides this free service and we accept no liability. Service provided by pdfconvert.me

Event Details

Your Details

Payment

Please ensure your bank details are correct. We can not refund the card you purchased with as we are a third party refunds service and do not hold your original purchase information. All bank data is encrypted and securely managed.

Payment

Credit Union Accounts can not receive refunds, please do not supply details for this kind of account or your refund will be rejected by your bank.

Please ensure your bank details are correct. We can not refund the card you purchased with as we are a third party refunds service and do not hold your original purchase information. All bank data is encrypted and securely managed.

Payment

Please ensure your Sort Code and Account Number are correct. We can not refund the card you purchased with as we are a third party refunds service and do not hold your original purchase information. All bank data is encrypted and securely managed.

Declaration

• On clicking the 'Submit' button below you will be registering a refund application which we will process on behalf of the ticket agent/venue.
• If there are other persons on this booking you have the authority to submit a refund application on their behalf.
• You shall provide any further information which may reasonably be requested
• Any costs you have incurred in preparing your refund application are not refundable. Only tickets and associated fees (excluding the fee paid for ticket protection) may be refunded
• You understand that the making of a fraudulent or exaggerated refund application is a criminal offence and may leave you liable to prosecution.
• You agree that if your refund application is paid tickets must be sent to us and e-tickets will be invalidated
• You agree that we may contact you via email and SMS for the purposes of this refund application
• You agree that your name and email address will be provided to Revolut or the sole reason of processing your refund

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